Here are some ways to encourage clients to talk more during sessions
1. Design the environment for natural conversation:
Clients aren’t accustomed to sitting in silence while you are speaking with them, but there are ways to build in times of silence and encourage discussions with your clients. A space that encourages natural conversation like a living room or a terrace is an excellent way to welcome clients to the conversation and break the normal tension of talking to a stranger.
2. Introduce your client:
Have a conversation with your client that is specific to them so they understand their style and personal values, rather than an impersonal intro. A client that is identified as a runner, a teacher or a vlogger, is one that will open up in a safe space and may want to be more open with you about their concerns, goals, etc.
3. Engage in small talk with clients:
Small talk can be a good way to get to know your clients better. Start asking a few open ended questions, ‘What’s been going on with you?’, ‘What’s new in your life?’ and have fun. Chit-chat can be a great ice breaker and introduce your client to you, which gives you an opportunity to ask follow up questions to learn more about them.
Growth Best
Samarth Harsh
www.growthbest.com
8899788887
